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What types of products does GoTo offer?

GoTo offers a variety of products including business communication software, cloud-based phone systems, video conferencing tools, remote support solutions, and IT management software.

Who can benefit from using GoTo solutions?

Businesses of all sizes and various sectors, including managed service providers, healthcare, education, and professional services, can benefit from GoTo solutions.

What is GoTo Connect?

GoTo Connect is an all-in-one business communication software that integrates a cloud-based phone system with features for customer engagement and complete customer experience management.

How does GoTo support remote IT management?

GoTo supports remote IT management through products like GoTo Resolve, which provides remote access, monitoring, and support capabilities to ensure that IT assets can be managed securely from anywhere.

Is GoTo suitable for small businesses?

Yes, GoTo provides flexible and scalable solutions that are designed to meet the needs of small businesses, allowing them to grow and manage communications effectively.

What features are included in GoTo's video conferencing tools?

GoTo's video conferencing tools include secure meeting capabilities, screen sharing, and collaborative features that facilitate effective communication among team members, regardless of their location.

Q: How often does Goto experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Goto outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.